Strategic Planning Facilitation
Smarthink facilitators can help client organizations set their strategic goals using our proven strategic planning methods.
We will leverage input from key decision makers within the organization and, where appropriate, discussions with key customers to develop the strategic plan and align organizational objectives for maximum business results.
The plan will provide a three to five year roadmap to guide your organizational development and allow you to prepare for and implement the strategies and tactics necessary to achieve your organizational goals and objectives.
Our strategic planning process will take into consideration a number of associated critical factors including:
- Market conditions that impact growth and service demand
- The state of the organization, performance gaps and areas for improvement
- Service level targets necessary to meet customer satisfaction goals
- Resource requirements to meet projected service demand
- Staff training and development initiatives
- A review of the service offering portfolio
- Service tools and systems to enhance efficiency and productivity
- The financial plan for the organization
Our consultants will facilitate meetings, conduct research, identify requirements and gather the necessary data to develop a well-rounded strategy for the future.
We also create the planning documents and provide an executive presentation to communicate the strategy to senior management and staff as well as put in place a suitable review, reporting and updating process to ensure the plan remains relevant.
Branding and Marketing
Smarthink’s team of Branding and Marketing specialists can help SME’s without the necessary, in-house branding and marketing capability and experience to develop an easily recognisable brand and design and develop a clear marketing campaign in a cost-effective manner.
Our Services in this area include:
- Market research (including Focus Group facilitation)
- Logo design
- Brand and Message Development
- Website Design and Development
- Collateral marketing Design, Development and Printing (including Capability Statements, Business Cards and Event Flyers, etc.)
- Development and implementation of Social Media/Digital Marketing Campaigns
Contact one of our talented team today to find out how we can help you grow your brand and increase Return on Investment for your marketing efforts.
Human Resources Management (HRM) Consulting
At Smarthink our aim is to design and implement HRM programs that are in harmony with your organisation’s objectives whilst also being manageable, flexible and cost effective.
Whether we work in-house alongside your team or remotely, we can assist with development and implementation of a vast range of HRM processes and procedures including Recruitment, Selection and Induction, Performance Management and Conflict Resolution.
Professional Development and Training
Professional development of organisations and their people is the key to long term success in any market and is vital when implementing new strategies, processes or introducing significant changes within an organisation. Through an assessment of your organisations’ current status we can design and develop a suitable, in house training program to address all your needs.
We have the capacity, knowledge and experience to mentor/coach and train both management and staff in a variety of skills areas including effective communication, team building, Time Management and Project Management, Emotional Intelligence and Conflict Resolution.
Smarthink can also deliver Nationally Recognised Courses through a partnering arrangement with multi-award winning issuing RTO Scope Training (RTO Code:52127) such as the Certificate IV and Diploma in Leadership and Management, Diploma of Project Management and the Diploma of Business. The content of these courses can be tailored to your specific business needs, and delivered in a flexible manner allowing attendees to meet all of their operational commitments while studying.
Tender Support
Smarthink, in conjunction with a team of qualified and experienced writers from our industry partner BidWrite, can support the development of more efficient tendering processes which maximise your opportunities for success when tendering on both Government and Commercial Projects.
Additional to this we can assist with the preparation of Presentation Materials for client meetings and workshops which will showcase your solution as well as the development of the necessary plans, policies and procedures to meet all compliance requirements.
Our consultants have been selected from a wide range of industry backgrounds with extensive experience in researching, writing and editing tender responses for government and commercial contracts, providing you with access to specialist advice and expertise to win your tender.
Contact us today to book a consult.